At Hotel Casona Quetzal, located in Tlaquepaque, Jalisco, we respect and protect the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties in Mexico.
- Data We Collect
When you make a reservation, register for promotions, or contact us through our website, we may request information such as:
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Full name
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Email address
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Phone number
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Arrival and departure dates
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Room or service preferences
- Use of Information
Your personal data is used exclusively for:
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Managing and confirming your reservations
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Maintaining communications related to your stay
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Offering promotions and news from Hotel Casona Quetzal
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Improving our services and our guests' experience
- Protecting Your Data
We implement technical and administrative security measures to protect your information against unauthorized access, loss, or misuse.
- Data Sharing
Hotel Casona Quetzal does not share your personal data with third parties unless necessary to process your reservation (for example, with payment platforms) or as required by law.
- ARCO Rights
At any time, you may exercise your rights of Access, Rectification, Cancellation, or Objection (ARCO) regarding your personal data. To do so, simply write to us at: 📧 contacto@hotelcasonaquetzal.com
- Policy Updates
We reserve the right to update this Privacy Policy to comply with legal changes or improvements to our services. The current version will always be available on our website.